MSL Property Care Services Limited

MSL Property Care Services offer an unrivalled 24-hour, 365-day property maintenance and care service throughout the UK and Ireland. A large number of retail and other multi outlet businesses already take advantage of these services and realise the benefits of consolidating their building maintenance requirements to MSL. MSL provide a professional, cost effective solution to property maintenance, deliver added value service and are committed to exceeding customers service expectations. Through five specialist divisions MSL offer a complete property care solution encompassing reactive and planned maintenance, statutory and environmental compliance assurance programmes and building fabric works. Integral to the MSL service is the 24 hour helpdesk and online customer web portal. The helpdesk is manned by experienced MSL trained staff that provide customers with one point of contact. Each customer has a dedicated customer service co-ordinator knowledgeable of their customers requirements to ensure that all calls are dealt with efficiently and service teams are despatched in the required response times. MSL's online customer web portal provides transparency that allows customers to monitor their ongoing reactive maintenance, planned maintenance or small works projects and provides analytical reports of their expenditure to assist in the cost effective management of their properties. MSL's accreditations from SAFEcontractor, CHAS and Eurosafe UK recognise their high standards of health and safety practice.